For security reasons, you are required to send a coloured picture of you holding your ID and a paper that encloses the following:
- Your registered email address on Kryptos-X
- Current date
- ID document you submitted during the account registration
- The sentence "I wish to disable my 2FA"
For easier processing, kindly make sure that the photo you have submitted is sharp and in-focus.Once the Kryptos-X support team has verified your details, your 2FA will be disabled at the earliest convenience.